Privacy Policy

Information Collection and Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally, identifiable information may include, but is not limited to your personal information.

Customer information that is collected through Marulajewellery.com is solely used:

  • to complete your purchase transactions
  • to provide the services you request
  • to keep you informed about the status of your orders
  • to notify you of new or additional products, services, and promotions that might be of interest to you
  • to notify you of product recalls or provide other information concerning products you have purchased
  • to improve our merchandise selections, customer service, and overall shopping experience

We do not share your information with third parties for marketing purposes. Information retained from our customers, such as, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) and contact information (e.g., name, address, phone number) can be viewed and updated at any time.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our website Marulajewellery.com

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this log data.

Cookies Policy

Marulajewellery.com uses cookies on marulajewellery.com website. By using the Service, you consent to the use of cookies.

Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

What are cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. A cookie file is also stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.

Cookies can be “persistent” or “session” cookies.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Where we store your personal information

The personal data that we collect from you (including email addresses that form part of our prospective marketing database) may be transferred to and stored at a destination outside of the European Economic Area (“EEA”). This data may also be processed by staff operating outside of the EEA who work for us or for one of our business partners or service providers.

Your passwords are stored on Marula Jewellery’s servers in encrypted form.

We do not disclose your account details, postal or email addresses to anyone except when legally required to do so. We keep data for no longer than necessary and remove data after one year.

It is your responsibility to keep your password secure. We ask you not to share your password with anyone.

How Marulajewellery.com uses cookies

When you use and access the Service, we may place a number of cookies files in your web browser.

We use cookies for the following purposes: to enable certain functions of the Service, to provide analytics, to store your preferences, to enable advertisements delivery, including behavioral advertising.

We use both session and persistent cookies on the Service and we use different types of cookies to run the Service such as, Essential cookies.

We may use Essential cookies to authenticate users and prevent fraudulent use of user accounts.

Third-party cookies

In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.

What are your choices regarding cookies:

Opting out of cookies

If you prefer, you can restrict, block or delete cookies by changing your browser settings but that may mean that you won’t be able to add and buy products from our store.

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

Where can your find more information about cookies

You can learn more about cookies and the following third-party websites:

AllAboutCookies:  http://www.allaboutcookies.org/

Network Advertising Initiative:  http://www.networkadvertising.org/

Changes to This Privacy Policy

This Privacy Policy is effective as of 25. May 2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on EU GDPR’s website and this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Security

The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic and administrative steps to maintain the security and accuracy of personally identifiable information we collect. Our website uses industry standard encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address and credit card number. When the letters “http” in the URL address bar change to “https,” the “s” indicates you are in a secure area employing SSL; also, your browser may give you a pop-up message that you’re about to enter a secure area.

External links disclaimer

Marula Jewellery Srl.website may contain links to external websites that are not provided or maintained by or in any way affiliated with Marula Jewellery Srl.Please note that the Marula Jewellery Srl.does not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites.

Affiliate disclaimer

This affiliate disclosure details the affiliate relationships of Marula Jewellery Srl.with other companies and products. Some of the links on are “affiliate links”, a link with a special tracking code.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information.

Contact Us

If you have any questions about this Privacy Policy, please contact us on [email protected]

Return & Refund Policy

Thanks for shopping at marulajewellery.com. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.  Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card or original method of payment.

You will receive the credit within a certain amount of days, depending on your card or bank issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us on [email protected]